FAQ — Frequently Asked Questions

Is the Teknity P80 padlock waterproof? Yes. The Teknity P80 is IP67 certified — it can withstand immersion in water up to 1 meter for 30 minutes. Perfect for outdoor use, in the rain, at the beach, or at the gym.

How many fingerprints can be registered? The P80 accepts up to 20 fingerprints. You can easily share access with your family, roommates, or colleagues.

What is the battery life? The padlock operates with a button cell battery for 12 months. One battery for the whole year — no USB charging needed.

Does the padlock work without an app? Yes. Fingerprint unlocking works autonomously, without a phone or app. The Tuya app is optional and allows for remote control.

What are the delivery times? Metropolitan France: 3 to 5 business days, free delivery. European Union: 5 to 10 business days. International: 7 to 14 business days.

Can I return the product if I'm not satisfied? Yes. You have 30 days after receipt to return the product. Please consult our return policy for more details.

Is the padlock CE certified? Yes. The Teknity P80 is CE certified and complies with European safety standards.

How can I contact customer service? Send an email to teknity.support@gmail.com. We respond within 24 to 48 hours.